IE Browser

[NetNet711]

I'm running Windows98 SE and AOL 8.0 on a cable modem.
All of a sudden one day last week I can't log on to internet. After spending a week on the phone with AOL and Time Warner Cable Techs> I can ping the AOL site by IP address but can not ping using site name. Techs tell me I have a problem with my IE browser. I have reinstalled Win98 SE but can not clear up problem. AOL techs can't help.

Thanks
Netnet711

 

[bcastner]

Try rebuilding your Winsock service as a first step:

http://members.shaw.ca/techcd/VB_Projects/WinsockFix.zip

 

[NetNet711]

Hi,
Okay I ran the Winsock fix. Is there something else, I need to do, cause it's still not working?

Thanks so much!

NetNet711

 

[carrr]

Download (obviously from another pc) SpyBot and sweep your machine:

http://www.safer-networking.org/

Some spyware(s) can cause this sort of behavior by mucking with DNS settings.

Post back if no joy...

 

[NetNet711]

Hi,
I don't use any kind of Spyware, but I ran SpyBots anyway. Still, no cigar. Any other suggestions, please. I'm backed against a wall here.

Thank you,

NetNet711

 

[carrr]

NetNet711,

You don't use spyware, it uses you...(i.e. it frequently gets on your machine without you knowing it, by design), hence the SpyBot recommendation. However, no dice, so I'm looking into a few possibilities...I'll get back with you.

 

[carrr]

Try this fix from a visitor, posted in thread581-177979:

"1. Make sure you have your OS CD or the correct .CAB files available for the particular version of 98/98se/ME.

2. Remove ALL instances of TCP/IP from Network Properties. DO NOT reboot when prompted to do so.

3. Delete the following registry keys:

HKEY_LOCAL_MACHINE\System\CurrentControlSet\Services\Winsock

HKEY_LOCAL_MACHINE\System\CurrentControlSet\Services\WinSock2

HKEY_LOCAL_MACHINE\System\CurrentControlSet\Services\VXD\AFVXD

HKEY_LOCAL_MACHINE\System\CurrentControlSet\Services\VxD\DHCP

HKEY_LOCAL_MACHINE\System\CurrentControlSet\Services\VxD\DHCPOptions

HKEY_LOCAL_MACHINE\System\CurrentControlSet\Services\VxD\MSTCP

HKEY_LOCAL_MACHINE\System\CurrentControlSet\Services\VxD\Winsock

HKEY_LOCAL_MACHINE\System\CurrentControlSet\Services\VxD\Winsock2


4. Reboot.
5. Reinstall TCP/IP.
6. Reboot."

 

[NetNet711]

Hi, Carrr

Okay, I only know enough about computers to get me in trouble. So could you be a little more specific about the procedure, that you so kindly posted for me.

To delete all TCP/IP in Network Prop. I would go through Settings, Control Panel, Networks?

Where do I delete the registry keys?

How do I reinstall TCP/IP?

Sorry, I'm such a bother.

Thanks so much,

NetNet711

 

[carrr]

No prob...

1) Start > Settings > Control Panel > Network > under COnfiguration, find TCP/IP > Remove

DON'T REBOOT YET

2) This part gets dicey. You could really screw up your machine here with a misstep, so you should back up your registry first. Follow the instructions here:

http://support.microsoft.com/defaul...port/kb/articles/Q256/4/19.ASP&NoWebContent=1

Once you've done this, go to: Start > Run > type in regedit > starting at HKEY_LOCAL_MACHINE, start cliking your way down to the keys I posted above. Delete them one by one.

Reboot.

Reinstall TCP/IP (the reverse of removing it, using the ADD button on the Configuration tab).

Reboot.

 

[NetNet711]

Carrr!!

Thank you, Thank you, Thank you!!!! It worked!! You're the MAN!!!! I am now replying from my own computer!!!


Thank you so much!!!

NetNet711