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IE and Event ID: 1000

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PogoWolf

Programmer
Mar 2, 2001
351
US
Hello all, everytime I try to load a website with the FileNET ActiveX control I get the error below. I've tried just about everything I can think of (reinstalling the client..etc). Has anyone run into this error
before? And/or know a way around it?
======================================
Event Type: Error
Event Source: Microsoft Internet Explorer
Event Category: None
Event ID: 1000
Date: 1/19/2004
Time: 9:01:56 AM
User: N/A
Computer: XXXXXX
Description:
The description for Event ID ( 1000 ) in Source ( Microsoft Internet Explorer ) cannot be found. The local computer may not have the necessary registry information or message DLL files to display messages from a remote computer. The following information is part of the event: iexplore.exe, 6.0.2800.1106, fntmplui.dll, 310.2001.241.1104, 00010616.
Data:
0000: 41 70 70 6c 69 63 61 74 Applicat
0008: 69 6f 6e 20 46 61 69 6c ion Fail
0010: 75 72 65 20 20 69 65 78 ure iex
0018: 70 6c 6f 72 65 2e 65 78 plore.ex
0020: 65 20 36 2e 30 2e 32 38 e 6.0.28
0028: 30 30 2e 31 31 30 36 20 00.1106
0030: 69 6e 20 66 6e 74 6d 70 in fntmp
0038: 6c 75 69 2e 64 6c 6c 20 lui.dll
0040: 33 31 30 2e 32 30 30 31 310.2001
0048: 2e 32 34 31 2e 31 31 30 .241.110
0050: 34 20 61 74 20 6f 66 66 4 at off
0058: 73 65 74 20 30 30 30 31 set 0001
0060: 30 36 31 36 0d 0a 0616..



The PogoWolf
 
Sorry!

I though the related issues would show:

. Security Settings issue. The client IE is set to not accept signed Active X controls;

. Issues with the Control itself. Does the ActiveX addition work under browser that are not-IE?

. Permissions issues: there could be Group Policy settings that prevent you accepting an ActiveX control;

. Internet/Intranet Security Controls: Have you added the particular site as an accepted site for ActiveX controls?

. A possible issue with your java installation.

 
Have exactly the same issue onsite here.

Thought it might be a issue with the order Panagon (FileNet) was installed. Reinstalled Panagon Viewer and still have same error, however PC in question also has Web Services client installed, suspect this might be interfering.

Am going to uninstall both the Viewer and the Web Services clients for Panagon, reboot, reinstall and check.
 
The issue is fntmplui.dll.

This sample error code from the newsgroups, I suspect, is typical of the registration failure you are having with this DLL:

LOG: File C:\WINNT\System32\FnTmplUI.dll being registered.
ERR: Setup Failed Error Code: (hr) = 8007007e, installing: FnTmplUI.dll to
(null) destination code(b)
LOG: Reporting Code Download Completion: (hr:8007007e, CLASSID: 6b15fe87...,
szCODE:(MainType:(null), MainExt:(null))

You might try pre-registering the control. I have no idea if this will work, fundamentally you need to call the FileNET technical support rather than try to sort the issue yourself.

Start, Run, regsvr32 FnTmplUI.dll

(You may need to provide a full path statement for the above to the DLL so that regsvr32 can find it.)
 
We began to receive this same error message with Filenet Panagon after having download Adobe Acrobat 6.01. Windows 2000 SP4, IE 6.0.2 SP1.
 
That Adobe 6.01 installation rings a bell.

I uninstalled Adobe 6, reregistered that FnTmpLUI.dll everything worked.
I reinstalled Adobe 6, and it failed with the same error !!
 
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