IE 7 crashes

[mach04]

I have this problem with IE7 that when I double click on it to start the browser it crashes and closes after a few seconds without showing anything. I have other browser installed on my pc but I have only trouble with IE.
I have uninstalled the IE7 back to 6 version and then reinstalled the program, but the same happens.

Appreciate on helping me solving this problem
thanks in advance

 

[MarcLodge]

Hi Mach04, what happens when you go back to v6, does that work OK?
And have you tried upgrading to v8? If so, similar problems?
Do you have more than one user on the machine? If so, do they all experience the same problem? If not, try setting up another user and see if the problem persists.

Come back when you have tried some of the above and let us know what's happening.

 

[mach04]

I have tried with IE8 and IE6, same problem.
There is only me using this pc.
Log in as another user does not help.

 

[flyboytim]

Assuming that something is loading on IE and then closing it down, and that all versions of IE are affected, some of the IE user settings may have been altered, so try this:

starred * items are the most important

In Control Panel, Internet Options, General tab, note the home page address down, and then set the home page to "Use blank"*. This should prevent some bad home page fouling up the browser.

(That may be enough, but I would recommend that you do a thorough clean-up as follows

The following steps are slightly different for IE versions 6,7,and 8:

I'll go through 6, and just follow the same sort of routine for 7 and 8, which each have slightly more options and different dialogs.

6:
Temporary Internet files
Assuming you can reset/recreate all site passwords/cookies etc., the next time you go to any site that needs them,

click Delete cookies... and get rid of them *

click Delete files... and get rid of them *

History
click clear History

In the Security Tab
set to Default level

In Connections (assuming you have broadband through a cable/ASDL modem/wireless router etc.) [LAN] settings, make sure that no proxy is set* (unless you are required to do so, in which case make sure that everything is correct.)

After that I would restart windows and see if Internet Explorer starts properly.

Since you have another browser installed and working, I would assume that your internet connection is OK, and that the TCP/IP setup is ok.

There is one other file I can think of that may be giving problems, the Hosts (no file extension) file in the /Windows/System32/Drivers/Etc/ folder. Generally it is not used by Windows, but bad entries can cause problems.

It can be an empty text file, or contain the following lines by default:

# Copyright (c) 1993-2009 Microsoft Corp.
#
# This is a sample HOSTS file used by Microsoft TCP/IP for Windows.
#
# This file contains the mappings of IP addresses to host names. Each
# entry should be kept on an individual line. The IP address should
# be placed in the first column followed by the corresponding host name.
# The IP address and the host name should be separated by at least one
# space.
#
# Additionally, comments (such as these) may be inserted on individual
# lines or following the machine name denoted by a '#' symbol.
#
# For example:
#
#      102.54.94.97     rhino.acme.com          # source server
#       38.25.63.10     x.acme.com              # x client host

# localhost name resolution is handled within DNS itself.
#	127.0.0.1       localhost
#	::1             localhost

If Hosts has a lot of entries different to this, rename it as hosts.old, and using notepad, copy the above code to a new file and save it in the /etc/folder as hosts.

Let us know how you get on.

 

[mach04]

IE doesn't start at all, I can not even see a simple empty page of IE.

 

[MarcLodge]

Have you tried it in different users on the same machine? If you only have one user, then set up another one and see what happens.

 

[FredWagner]

What version of Windows are you on? Since you have IE7,it must at least be XP. Are you current on service packs (SP3) and Hotfixes? Been to Windows Update lately ? What AntiVirus package are you using. Is it active and current ?

Fred Wagner

 

[tlcscousin]

Will IE start with no add ons?
Have you disabled your firewall if running one to test?