I am running crm 5.6 and advantage 5.1.
The way we use CRM, all our contacts are entered into CRM and when they pay us for product then they are promoted to customers and are added to Advantage. At the point when they are in advantage we are suddenly unable to change any customer info when we try we get the IDS_USER_ERROR. The integration is still in place between CRM and Advantage, we can update in advantage and it will update CRM and we can sync dropdowns between the 2. Does anyone have any ideas on how to fix this
The way we use CRM, all our contacts are entered into CRM and when they pay us for product then they are promoted to customers and are added to Advantage. At the point when they are in advantage we are suddenly unable to change any customer info when we try we get the IDS_USER_ERROR. The integration is still in place between CRM and Advantage, we can update in advantage and it will update CRM and we can sync dropdowns between the 2. Does anyone have any ideas on how to fix this