Hi everyone! I hope you're all well.
I'm new to the site, but I've been lurking around for a loooong time - this place has already been a godsend over the last few years. I thought it was about time I signed up though. Hopefully I'll be able to get some direct help and possible help others over time. I've got a background in IT support starting about 7 years ago, and in the last 3 years I've been working solely on Nortel & Avaya VoIP, being the main (i.e. only) engineer looking after it in my organisation. What I know, I've learnt completely on the job from the ground up, so I go day to day with the attitude that there's always a lot more I don't know than do, but it's a continual learning experience!
Anyway, right now I'm hoping someone can help answer a quick question for me, and maybe provide some guidance.
My organisation uses various IDC tables with a long list of entries, all viewable by PRT'ing all DCNO's under LD 49. What I need to do is identify whether or not a table exists for a specific route. I know the route number (120, with 12 trunks under it). But I can't seem to find a way of identifying if any of the tables currently set up are using this route.
I may need to set some IDC entries up for calls coming in via DDIs on that route basically, and while I know I can build a new table and just set the table to use route 120 via LD 49 and 16, I want to avoid cluttering it up if such a table already exists.
Is there a way to tell?
Thanks
Mike
I'm new to the site, but I've been lurking around for a loooong time - this place has already been a godsend over the last few years. I thought it was about time I signed up though. Hopefully I'll be able to get some direct help and possible help others over time. I've got a background in IT support starting about 7 years ago, and in the last 3 years I've been working solely on Nortel & Avaya VoIP, being the main (i.e. only) engineer looking after it in my organisation. What I know, I've learnt completely on the job from the ground up, so I go day to day with the attitude that there's always a lot more I don't know than do, but it's a continual learning experience!
Anyway, right now I'm hoping someone can help answer a quick question for me, and maybe provide some guidance.
My organisation uses various IDC tables with a long list of entries, all viewable by PRT'ing all DCNO's under LD 49. What I need to do is identify whether or not a table exists for a specific route. I know the route number (120, with 12 trunks under it). But I can't seem to find a way of identifying if any of the tables currently set up are using this route.
I may need to set some IDC entries up for calls coming in via DDIs on that route basically, and while I know I can build a new table and just set the table to use route 120 via LD 49 and 16, I want to avoid cluttering it up if such a table already exists.
Is there a way to tell?
Thanks
Mike