For STD and IDD calls the benchmark of voice quality has been described as “toll quality”. This was generally understood to mean that a call between two parties via the PSTN was the optimal quality that could be expected. Referral to ITU standards talk of MOS 4 as the rating applied to PSTN calls. With the constant downwards pressure on “per minute” cost of toll calls it is becoming apparent that the quality of these calls is deteriorating. This is to the extent that calls made over an IP tie line (dedicated point to point) which are compressed (55 trunks per T1) is perceived as delivering higher speech quality.
The question is has anyone noticed this or has any comments about the falling quality of toll calls?
The question is has anyone noticed this or has any comments about the falling quality of toll calls?