Hello
I am trying to get an Avaya Definity G3r(r.10) to accept ICM variables(variable 5) so I can display the contents of the variables onto an agents turret.
Avaya have said that it will only work in a CM.x environment but wanted to check with you guys to see if you can suggest an alternative solution.
Thanks for reading
I am trying to get an Avaya Definity G3r(r.10) to accept ICM variables(variable 5) so I can display the contents of the variables onto an agents turret.
Avaya have said that it will only work in a CM.x environment but wanted to check with you guys to see if you can suggest an alternative solution.
Thanks for reading