ICDA in CLS 1

[mhodges]

all these acronyms.

Ok here is the issue. I noted that our CDR was not picking up internal callers on the report. The vendor looked and said that the individual station has to have ICDA in the CLS. I asked about a global change to add ICDA to every CLS that we have (maybe 3000). He said there was no way to do it globally. Eh......There has to be a way to do it globally. Can someone please confirm or deny this for me before I start changing station. Thank You in advance.

 

[telebub]

The vendor is correct. You might be able to use OTM and schedule the changes but it has to be changed on each TN.

War Eagle!
Lions Baseball '09!

 

[johnpoole]

if you use command line, scripts can do it globally.. takes about 4 seconds per station

john poole
bellsouth business
columbia,sc

 

[Johnthephoneguy]

To make the process easier do a complete TNB and use the MV.XLS at pepedog and cut and paste the data into your spreadsheet for the script, then the hard work is done!

JohnThePhoneGuy

"If I can't fix it, it's not broke!

 

[GHTROUT]

One thing to consider: "Is your CDR package robust enough to handle the additional call volume". I mean, they are free calls. I can see reasons for and against. Better to have it and not needed it, than need it and not have it.



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