Hello All
Thanks in advance
I have an NS700 with version 9 on it
All calls are answered by CS1
Option 2 goes to ICD 602 if not answered goes to ICD 601
Option 3 goes to ICD 603 if not answered goes to ICD 601
Option 4 goes to ICD 604 if not answered goes to ICD 601
ICD 601 is fna to 500
If option 2 was selected call ends up in ICD 602 mailbox
If option 3 was selected call ends up in ICD 603 mailbox
If option 4 was selected call ends up in ICD 604 mailbox
Is there any way to get all unanswered calls from any group to go to one mailbox
On a side issue calls would not forward to ICD 601 until I changed the transfer sequence to FXD
Can someone clarify the effect of the D setting –is it handind control of the call back to the PBX from the UM
Thanks to all on here for all the info
Thanks in advance
I have an NS700 with version 9 on it
All calls are answered by CS1
Option 2 goes to ICD 602 if not answered goes to ICD 601
Option 3 goes to ICD 603 if not answered goes to ICD 601
Option 4 goes to ICD 604 if not answered goes to ICD 601
ICD 601 is fna to 500
If option 2 was selected call ends up in ICD 602 mailbox
If option 3 was selected call ends up in ICD 603 mailbox
If option 4 was selected call ends up in ICD 604 mailbox
Is there any way to get all unanswered calls from any group to go to one mailbox
On a side issue calls would not forward to ICD 601 until I changed the transfer sequence to FXD
Can someone clarify the effect of the D setting –is it handind control of the call back to the PBX from the UM
Thanks to all on here for all the info