ICA client and 2000

[Nyrlath]

Ihave run across a few users that all of a sudden can no longer connect to Citrix on 2000 Terminal server. A setup that worked fine for a long time. Then all of a sudden it stops working and gives the error message "network or dialup problems are causing..." They can connect to Citrix on NT terminal server fine still, and they can ping the Citrix 2000 server.
Anyone seen anything like this? Im at my wits end, as Im new to Citrix. Thanks in advance for any assistance.

 

[CitrixEngineer]

This looks like a DNS related issue. I say this because you can ping the IP address sucessfully - can you use ping -a to return the name?

Try creating a custom ICA connection, using the IP address of the W2k server in the Server Location field of the client. If this is successful, then it's definitely a name resolution issue.

Has the name of the Citrix server changed recently?

Have any of the network guys been "looking at" the DNS server and making any changes?

Have any lookup tables on routers been modified recently?

I have actually worked at places where all these happened and people wondered why Citrix servers couldn't be contacted...

I hope this helps

 

[mbarlam]

if you are running DNS, check the entry for "ica". It should be your primary METAFRAME server. And if there is no entry, add it.