I have a educational instruction lab of IBM 6278's with Windows 2000. These have integrated sound cards on the motherboard. We keep losing the sound and the only fix seems to be to replace the motherboard. EVERY machine in the room has had the motherboard replaced AT LEAST twice, some three and four times! They work for awhile and then quit.
IBM Technical Support says one of our educational software packages has overwritten the soundcard drivers and the only fix is to format the hard drive, reinstall the OS and update the sound card drivers AFTER installing all of the software.
Well this is a lovely theory except for the fact that when we replace the motherboard, it works for awhile and we don't install anything new between the installation of the new motherboard and the time it quits working.
We have a three year warranty but it runs out in one more year then we're pretty well screwed.
Anyone have any BRILLIANT ideas on what is going on here?
IBDamed strikes again!
DWalrus
IBM Technical Support says one of our educational software packages has overwritten the soundcard drivers and the only fix is to format the hard drive, reinstall the OS and update the sound card drivers AFTER installing all of the software.
Well this is a lovely theory except for the fact that when we replace the motherboard, it works for awhile and we don't install anything new between the installation of the new motherboard and the time it quits working.
We have a three year warranty but it runs out in one more year then we're pretty well screwed.
Anyone have any BRILLIANT ideas on what is going on here?
IBDamed strikes again!
DWalrus