IBM Director 3.1.1 and failed fan errors on xseries 235

[wblundell]

We have 10 IBM xseries 235's and all of them have had "fan 5 failures" showing up on the Director console ever once in a while.

IBM hardware support claims that it is a problem with Director and IBM charges $$ for their software support of Director.

Has anyone run into this problem before? The machines have had the latest Update express run on them. They are all running Windows 2000 Server and service pack 3. It does seem (if I can remember correctly) that these errors started showing up after the service pack for IBM Director 3.1 was applied.

Any thoughts on this subject would be great.

Thanks,
Warren

 

[vmaxin]

You must update the Firmware of the asma board and update the Agent version on the servers. Then it works.

 

[jmertz]

I had the same issue. Upgrading the Integrated System Management Processor fixed it for me.

http://www-1.ibm.com/support/docview.wss?uid=psg1MIGR-43464

I also had to upgrade the BIOS to apply this upgrade.

http://www-3.ibm.com/pc/support/site.wss/document.do?lndocid=MIGR-43469

Unfortunately, the current version of the UpdateXpress CD (2.02) does not have these firmware levels yet.

 

[catorze]

Since the x235 Announced after Director v3.1.1, you must also apply the DSSP for IBM Director on x235s. The package from IBM is called IC33115.EXE. The .TXT is the README.