IBM,7028-6E4 Hardware problem

[biondo68]

hi all,

I need help for this problem.

Some time the system going down unexpected..

The error log display

Diagnostic Analysis
Diagnostic Log sequence number: 5643
Resource tested: sysplanar0
Resource Description: System Planar
Location:
SRN: 651-880
Description: The CEC or SPCN reported an error. Report the SRN and
the following reference and physical location codes to
your service provider.
Possible FRUs:
Ref. Code: B1004699 FRU: n/a


My searches in Web IBM, I have not found any suggest

Any suggest ??

Thanks

Biondo68

 

[KenCunningham]

What does errpt -a say?

 

[biondo68]

This is the head of errpt message, the end is reported in my first thread..

Thanks
---------------------------------------------------------------------------
LABEL: SCAN_ERROR_CHRP
IDENTIFIER: BFE4C025

Date/Time: Fri Nov 11 08:44:54 2005
Sequence Number: 22708
Machine Id: 00559DFD4C00
Node Id: itspax01
Class: H
Type: PERM
Resource Name: sysplanar0
Resource Class: planar
Resource Type: sysplanar_rspc
Location:

Description
UNDETERMINED ERROR

Failure Causes
UNDETERMINED

Recommended Actions
RUN SYSTEM DIAGNOSTICS.

 

[KenCunningham]

Looks like a possible hardware error. is the attention light lit? Maybe IBM have a firmware fix - do you have a contract? There's a thread about the BFE message here:

http://nixdoc.net/files/forum/ntopic43376.html

 

[Germo]

We had a simplier problem a few weeks back, what the error report basicly says is that either your sysplanar is failing or like we had one of the cable connecting to the sysplanar is faultie (ours was trapped between two floor tiles in our server room).

Thanks

 

[DukeSSD]

checkout page 344 of the service guide:

http://publib16.boulder.ibm.com/pseries/en_US/infocenter/base/hardware_docs/pdf/380604.pdf

Error Code B1xx 4699
The following error code was moved out of the Common Firmware Error Code table because of the size of
the description column.
Error Code Description: Action/ Possible Failing FRU:
B1xx 4699 Service processor firmware error
or informational message.
For complete information regarding this error code, read through
this entire section............