IA770 Transfer out of AA ?

[NewNic]

Installing a new 8300c with IA770...now called Aura Comminication messenger in 5.2

I cant get calls to transfer out of an auto attendant, Recieve message xxxxx is invalid.

I have put all the extension in the allowed number lists in
call transfer admin.

In Sys Admin , CALL TRANSFER OUT OF MESSAGING is set to Enhanced cover 0

All other integration seems to work.

Any help is appreciated

 

[colby007]

I can't be sure but I think you may have to add 0 as a subscriber in audix. Then you should be able to transfer to 0 on the PBX.

 

[NewNic]

Thanks for the response, I found the issue in the Sig trunk grp, I didnt have Trunk Group for Channel Selection:

set correctly

 

[dcalcano]

Can you specify the solution


David
Evertec
Puerto Rico