I2050 soft phone changing DN

[MRBRENT]

I have a pc with the soft phone installed on it. Right now it connects to the bcm as DN410. I want to change it to DN381. I uninstalled the soft phone software and reinstalled just because I didn't know how to change this but it came back on with the DN410 set. Any help will be great.
Thanks
Greg

 

[HASAGO]

I have never actually had to do this myself but fund this information that may assist..

Moving telephones and changing the DN
To remove a Nortel IP telephone and change the DN:
1. Deregister the DN using the "Deregister DN's for IP
telephones" instructions.
2. Disconnect the network connection and the power
connection from the telephone.
3. Re-install the phone at the new location and reconfigure
the telephone.

Deregistering a telephone using IP record.
1. In the Unified Manager, open Services/IP Telephoney/
IP Terminals and click Nortel IP Terminals.
2. Click the IP Terminal Status tab.
3. Select the IP Terminal with the DN you want to
deregister.
4. Open the Configuration menu to show further options.
5. Click Deregister DN.
6. Register the telephone as per normal but register as
the new DN.
I hope this points you in a direction.

 

[biv343]

You can renumber the DN, same as you would a digital set. Just remember to deregister the old DN as mentioned by hasago, otherwise it will eat up one of the licenses.

 

[3Sixty]

The other option you could use is to do the steps above as hasago has stated. But before you register the IP phone diable the auto DN option under ip telephony. This way when you register the phone again you will be able to choose the extension number for the IP phone rather than the BCM allocating you a spare extension in the IP range. Just as long as the extension number is not in use anywhere else on the system.

Marshall

http://www.marshallshouse.co.uk

 

[MRBRENT]

Thanks for leading me in the right direction. I guess the problem I am having is I set up a pc for employees to work remotely using a soft phone and our application software. I created an image of the pc using a program simular to Ghost. So I built a pc and cloned that hard drive and I thought I was set but, the clone has DN401 which is an active user so I really don't want to remove that DN number but I need to reassign that clone to a new DN number that I created going through the add a new user wizard. With that any info would be great.
Greg

 

[acewarlock]

The Clone drive doesn't have the DN, the number is assigned by the BCM based on the IP address on the PC that is calling. I use 2 diff PC's and each get there own DN that stays the same every time. Turn off auto assign DN and when the PC logs on the next time it will be asked what DN it wants assigned to this PC.

 

[nsantin]

Actaully the DN is assigned by hardware ID setting, not the IP.

On the local PC if you goto the i2050 "Configuration Tool" you have the option of changing the Hardware adddress.

When I image a new machine I change this setting before starting up the phone on the new PC and it registers fine. (Also turn off auto DN assignment)