Only release 3 of the softphone i2050 can do that. I current have release 1 and 2 and none of them can do it. Only on release 3.0. I will update mine next Tuesday, you can check back with me and I will let you know how it works.
- 2050 2.2.264 supports the screen pop on CS 1000 4.5 or later. You need PEP MPLR24248 installed on the CS 1000. You cannot download the install software from Nortel and need one copy of the CD for every v1 or v2 installation.
- 2050 3.0.197 also supports the screen pop on CS 1000 4.5 or later with the same PEP above. You can download the 2050 3.0.197 install software from Nortel (do not need to order CD) but does utilize a "licencing server" (also downloadable) which runs on a Windows PC with one licence per active user. The licence keycode is retrieved from Nortel KRS and installed on the licencing server.
- in all cases, you still require an ISM on the CS 1000 in order to configure the 2050 on that system.
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