I2050 and Nortel Contact Recording

[AlbertDT]

Hi!

I have a project to put some i2050 to record calls on NCR. We have all our Contact Center I2004 phones recording calls on NCR. I did the same setup for the I2050 but it dosn't work. Please advise me on this.

Thanks!

 

[captaingadget]

I'm sure sure someone will correct me if I'm wrong, but I don't think the i2050 support dual media streaming.

 

[AlbertDT]

Ok!

This is a great point to verify. I was trying to find something telling me this on the NTPs of the NCR and the I2050 but I didn't found nothing.

Thanks, I'll try to contact Nortel to clarify this information.