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i2033 fw upgrade/downgrade

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teekow

Vendor
Nov 23, 2003
427
US
I have accidentally smoked 2 of these phones by having them upgraded and then inadvertantly downgraded due to some specific branch office scenarios that I am testing with. The phones now don't do anything when you plug them in except for the red lights come on at the corners. There is absolutely nothing that comes up in the lcd display. Does anyone have a manual process of reflashing the fw on these phones. I am open to anything including taking the back off and shorting something out. I connected it directly to my laptop with a crossover, but do not see any packets from the phone while using a sniffer. I did look for a capacitor to short out, but can't find one inside the phone.

Any ideas?

Thanks
Rob
 
I've looked for some answers, but only could find the following below.

Firmware Release S63 for IP Audio Conference Phone 2033

See Nortel Product Bulletin P-2007-0068-Global for full details


Corrections included in this Maintenance Release
This maintenance release addresses the following problems reported from the field:

Description 2033 can not register if signaling server has patch MPLR20477
Comment With the patch installed the IP Audio Conference Phone 2033 sets do not register
Outcome Problem fixed and tested OK

Description 2033 ringer volume not changing on s58 firmware
Comment Not possible to change ringer default volume
Outcome Problem fixed and tested OK

Description currency.xml file contains incorrect name of 2033 set
Comment Currency file incorrect on nortel.com software portal
Outcome Currency file corrected

==================================================================================

IP Audio Conference Phone 2033 is supported on the following Call Server Releases:
CS 1000 4.5 - X21 4.50W
- IP Line 4.50.25 or later
- SS 4.50.25 or later

CS 1000 4.0 - X21 4.00T -
IP Line 4.00.31 Pentium or later
- IP Line 4.00.32 Strong Arm or later
- SS 4.00.31 or later
Patch MPLR19682 is required to be applied on the Communication Server 1000 system R4.0. Install the patch prior to installing any IP Audio Conference Phone 2033. It is required on Releases prior to R4.5 to allow the phone to be configured into the proper class of service for Handsfree Allowed Mode (HFA).
When configuring the Terminal Number (TN) associated with the IP Audio Conference Phone 2033, enable handsfree by entering HFA at the CLS prompt.

Succession Enterprise 3.0 - X21 3.00 -
IP Line 3.10.81 or later
- SS 2.10.81 or later
Patch MPLR19682 is required to be applied on the Communication Server 1000 system R3.0. Install the patch prior to installing any IP Audio Conference Phone 2033. It is required on Releases prior to R4.5 to allow the phone to be configured into the proper class of service for Handsfree Allowed Mode (HFA).
When configuring the Terminal Number (TN) associated with the IP Audio Conference Phone 2033, enable handsfree by entering HFA at the CLS prompt.
To ensure proper working of the phone alerter, Patch number MPLR18688 is required to be installed on CS1000 Release 3.0

=======================================================================================

Upgrading firmware from 2310S10 to this release 2310S63
To upgrade the IP Audio Conference Phone 2033 firmware from 2310S10 to 2310S63, the phone must go through the following two steps:
Step 1: Upgrade to 2310S18 from 2310S10 via TFTP:
1. Upload the following two files to the TFTP server
• target firmware load: 2310S18.bin
• configuration file: i2033.cfg. Ensure the bin file name in the configuration file is correspondent to the target load. In this case:
SET APPNAME 2310S18.bin
Please note: the name of bin file is case sensitive.
2. Configuration on IP Audio Conference Phone 2033:
• Power up the IP Audio Conference Phone 2033, when the phone displays “Nortel”, press the softkeys SK1 SK2 SK3 to get into the manual config menu.
• When the phone displays: “TFTP Server IP:”, enter the TFTP server IP address
• Let the phone go through the configuration sequence. After rebooted, the phone will start to download 2310S18 via TFTP.
Step 2: Upgrade from 2310S18 to 2310S63 via UFTP, i.e. enhance firmware download:
1. Remove 2310S18.bin and i2033.cfg from the above TFTP server to avoid a constant loop.
2. Upload 2310S63.bin to the UFTP server. Please refer to CS1k on how to upload firmware on the “Element Manager”.
3. Config IP Audio Conference Phone 2033
4. Power up the IP Audio Conference Phone 2033, when the phone displays “Nortel”, press the softkeys SK1 SK2 SK3 to get into the manual config menu.
5. When the phone displays: “S1 IP:”, enter the S1 server IP address
6. Let the phone go through the configuration sequence. After rebooted and connected to the S1, if the load on the phone is different from the load on the server, the phone will start to download 2310S63 via UFTP automatically.
Please note: all IP Audio Conference Phone 2033 phones on a CS1K system running 2310S10 should be registered with a single node to ensure they all go through the upgrade process. Once they are running S58 they should be moved to a different node than any new units loaded with 2310S10. This will ensure none of the existing IP Audio Conference Phone 2033’s are downgraded back to 2310S18.

Upgrading from 2310S18 and 2310S58 to this release 2310S63
On installation or rebooting, the IP Audio Conference Phone 2033 automatically downloads the firmware placed on the UFTP server. [Use the procedure described in steps 2 to 6 above].



All the best

Firebird Scrambler
Meridian 1 / Succession and BCM / Norstar Programmer in the UK

If it's working, then leave it alone!.
 
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