i2004e Phnoes on a BCM400 rel 4.0

[BogeyShooter]

I am trying to get IP phones i2004e to work on a BCM4.0 (it has the latest patches loaded). I have DHCP turned off, Allow Registration is turned on. I have entered the BCM IP address as S1 and S2 on the i2004e phones. Customer's DHCP server is to assign IP address to phone. Even though I have set S1 and S2 to the BCM IP address the phone always tries to connect to S1 of 192.168.100.100, and I get the error "cannot connect to server". BCM is on customers network and I can connect to the BCM thru the network.

What am I missing?

 

[telcodog]

When you set up the phone, make sure you set DHCP to partial, then set your S1 and S2 addresses.

 

[oldestgeek]

And set the port at 7000. Also check your VLAN information. Set the Voice VLAN for whatever the network administrator has configure on the data switches. If you're not running a separate VLAN for voice and data you'll probably need to have it set to no. The I2004 is usually the easiest type set to get to work on the BCM.