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i2004 voice quality and ARP traffic

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Jephph

Technical User
Nov 9, 2004
244
US
Am interested in hearing from anyone who is experiencing voice quality issues on i2004 phase I sets that are located on the same subnet as the BCM.
My experience has been that I can set up a test call between two i2004 sets, leave them connected to one another for an hour or so and then see UTPS packet loss notifications in the Alarm Log regarding the session. This even occurs when there is NO PC traffic (other than ARP broacasts) on the Baystack 460 -- only the G.711 stream between the two phones and the residual trickle of RTCP traffic to the BCM (3.6 with cumulative 2 PEP).
This is repeatable and I'm seeing this on 3 different BCM's. Phones and PC's are in two different VLAN's, but are on the same wire at the desktop. I have an open ticket with Nortel, but they appear to be stumped. Nortel has blessed the BCM config and the BS-460 config. All error counters in the BS-460 are zero.
This problem has been consuming me and has me running in circles. Any feedback at all would be welcomed.

 
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