smalltownguy
IS-IT--Management
I manage three BCM50 r5.0 systems that are all tied together via VPN networks using Sonicwall equipment. My main corporate store is installing a customer call center, and we need to increase the number of available IP trunks at that store to accommodate the number of IP calls that will land there.
A few questions:
1. I only need to install the additional IP trunks at the store that houses the call center, correct?
2. Because I'm on release 5.0, I will need to purchase my authorization codes on the second hand market (eBay), correct?
3. Someone here will be able to assist me with generating the keycodes in KRS? For a 5.0 system?
4. As I understand it, I already have a keycode installed for the two IP trunks on this system. When I purchase a new authorization code for 4 trunks, does it override the 2 and become 4, or does it give me 6?
What type of configuration is required after the new trunks are installed? Will I need to do any system programming to use the extra trunks, or does the system just let me use them?
I have several local companies out for quotes on this, but I really want some expert advice from you guys on what this project will entail.
Thanks in advance!
A few questions:
1. I only need to install the additional IP trunks at the store that houses the call center, correct?
2. Because I'm on release 5.0, I will need to purchase my authorization codes on the second hand market (eBay), correct?
3. Someone here will be able to assist me with generating the keycodes in KRS? For a 5.0 system?
4. As I understand it, I already have a keycode installed for the two IP trunks on this system. When I purchase a new authorization code for 4 trunks, does it override the 2 and become 4, or does it give me 6?
What type of configuration is required after the new trunks are installed? Will I need to do any system programming to use the extra trunks, or does the system just let me use them?
I have several local companies out for quotes on this, but I really want some expert advice from you guys on what this project will entail.
Thanks in advance!