ccie2b2004
MIS
Hello everyone,
Thank you for reading my post. I am working on a Dell PC with Windows XP2. It is connected to a network and it is using two printers. Every time I try to use the laserjet 1022n, the printer spool stops, so after researching I found out that repairing Windows should take care of the problem. Then as I am doing the repairing of it, as it is installing the devices, the installation stops as it is asking for the location of a network intel card driver. The problem is that neither the mouse or the keyboard works. Both of them are USB and there is no other way to connect a mouse or keyboard. So I figured the easy way to solve this problem was to go to safemode and stop the Intel driver, but safemode is locked in Installation mode. So right now I am totally lock out of the PC just going in a loop. I tried to use the console with bootcfg thinking I could remove the installation line from the boot.ini file but it is not an easy task (if possible) which I think it should be possible otherwise why having it available.
I have already spent so many hours in this I was hopping a kind soul could help me figure out this one!
Many thanks,
Steven
Thank you for reading my post. I am working on a Dell PC with Windows XP2. It is connected to a network and it is using two printers. Every time I try to use the laserjet 1022n, the printer spool stops, so after researching I found out that repairing Windows should take care of the problem. Then as I am doing the repairing of it, as it is installing the devices, the installation stops as it is asking for the location of a network intel card driver. The problem is that neither the mouse or the keyboard works. Both of them are USB and there is no other way to connect a mouse or keyboard. So I figured the easy way to solve this problem was to go to safemode and stop the Intel driver, but safemode is locked in Installation mode. So right now I am totally lock out of the PC just going in a loop. I tried to use the console with bootcfg thinking I could remove the installation line from the boot.ini file but it is not an easy task (if possible) which I think it should be possible otherwise why having it available.
I have already spent so many hours in this I was hopping a kind soul could help me figure out this one!
Many thanks,
Steven