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I need instructions of programming the automated attendant

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daisha

Technical User
Dec 8, 2004
1
US
Hello out there I have a 250 Octel voicemail and I need assistance in programming the automated attendant. Thank you for your response.
 
Well where do we start ? you need to have a ECP mailbox but what do you want it to do ? dial ext or callers menu or both?

the mailboxes are type 30 31 32 or a 33 and you may need to have more than one if you need to go many levels deep

then you must call into the mailbox and record a greeting or the mailbox will not be in service. also you will need to call the mailbox to program where to send the caller when you press 1 2 and so on
 
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