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I need 2 recover an extension from Procenter/Hipath4000

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ARNOLD001

ARNOLD001

Technical User
Aug 29, 2001
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I would like to recover an ACD number that is no longer in use. According to Sinner2 from thread965-1342046 I would need to delete the ACDART (Acd Routing Table), ACDRS-DS (????), ACDRS-RS (????). Not sure what these two last acronyms stand for, as I don't see them in the ACD Administrator program.

I assume the above are steps to recover ACD number directly from the Hipath 4000 switch. My question is: How do I recover this number in ProCenter? And do I need to follow the above steps as well?

I have the following "user Friendly" tools available as I am not AMOS savy.
Assistant, ProCenter, ACDAdministrator, and Manager.
Thanks.
 
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