I have meridian 8x24 that keep the extension with phone I want change 2

[candyman6807]

I have a meridian 8x24 that have the phone keep there extension with phone is there a way to change that or change the extension on the phone it self.

Example if a I have a phone with extesion 25 and want to change it extension 30 but want to keep 25 on the same line.

thanks in advance.

 

[lugerlover]

ok,lets break it down
i see yo uhave a 8x24 norstar ksu.
i see you have ext 25
I think you want to have ext 25 and 30 on same phone
i think you want to make your new ext 30 and have old ext 25 still be answered by you
So
first you will need to change 25 to 30 under change dn heading
you will need to have 2 physical phones/devices to accomplish
hook up new device to port that has ext 25 now assigned"should have just switched in software with 30"
Assign ext 25 to 30 as Answer dn
device can be a ATA in switch room
But you will need "pretty sure" a device or set that is the old ext in software

 

[curlycord]

Actualy you can use an unused port (no device required) for the answer DN but tag the port on the KSU 'Do not use, ANS DN 25' in case a tech comes buy to use the spare port when its not realy a spare.

 

[candyman6807]

Actualy you can use an unused port (no device required) for the answer DN but tag the port on the KSU 'Do not use, ANS DN 25'"

Why want I want to use that port, why does a tech need to use a spare port.

in case a tech comes buy to use the spare port when its not realy a spare. "


Can you please tell me where do I go and change the Answer DN and what is

Thanks to all for the help you provided here.

New to Phone system

Candyman

 

[GranDegajeur]

To be sure I understand your question, I will repeat it. If this is what you are asking, say so and I will answer the question, OK?

You have an 8 x 24 KSU. You have a phone plugged into the wall, it rings when someone dials 25. You want to change this particular phone, which will stay plugged in at the same place, so that it rings when someone dials 30. Is this what you want to do?

 

[RikRodgers]

That's the way I'm understanding it. First, under Configuration- Miscellaneous- make sure Set Relocation is set to NO, then move your jumper. Or, as suggested earlier, under Configuration, go to change dn, and make the appropriate change.

 

[candyman6807]

Yes to GranDegajeur that what I want to do.

yes to RikRodgers but I want to do that after I change the Anser DN'. I was not able to find how to change the DN under configuration.

thank you for taking the time to take me thru this.

Candyman

 

[curlycord]

Configuration/Option 5