I am new to this phone system, I would like to know if anyone can tell me about program that I can use to manage this phone system?... and if anyone had manuals in data format on this phone system?
The problems that I am experiencing are:
1. Extension 6438 asked me to put in the mailbox number when trying to setup the user voice mail. How do I find out what mail box this phone is attached to?
2. The front desk gal has a software program called “Console” I don’t know the version, the problem is that when she clicks the button to put the system on night mode it use to give callers a voice message saying that we are closed for the day, now it goes straight to a voice greeting and asks the caller to leave a voice mail. How would I change it back to the old way?
Thanks, in advance
The problems that I am experiencing are:
1. Extension 6438 asked me to put in the mailbox number when trying to setup the user voice mail. How do I find out what mail box this phone is attached to?
2. The front desk gal has a software program called “Console” I don’t know the version, the problem is that when she clicks the button to put the system on night mode it use to give callers a voice message saying that we are closed for the day, now it goes straight to a voice greeting and asks the caller to leave a voice mail. How would I change it back to the old way?
Thanks, in advance