I have a site with a Hipath 3800 v9

[Mick009]

I have a site with a Hipath 3800 v9 and a OSO v3. A couple of times a day the users on myagent stop getting calls. The OSO have been rebuilt on a new virtual machine but the issue still happens.The event log in the Hipath 3800 shows the below as an example. I believe the SQL entries are the OSO Doing a SQL DB update so the ledon the front screen changes to green on update. I know this can be done with Manager E manually. Any assistance or pointers would be appreciated.

5f1a4213 B 20-17 - !int. charg buf ovflw: 01ff007cfffffffffff
5f1cfc23 B 20-17 - !int. charg buf ovflw: 01ff00a8fffffffffff
5f1f7cf8 B 20-17 - !int. charg buf ovflw: 01ff00d4fffffffffff
5f233a90 B 20-17 - !int. charg buf ovflw: 01ff0000fffffffffff
5f26aa09 B 20-17 - !int. charg buf ovflw: 01ff002cfffffffffff
5f2a5b5d B 20-17 - !int. charg buf ovflw: 01ff0058fffffffffff
5f2d2938 B 20-17 - !int. charg buf ovflw: 01ff0084fffffffffff
5f2fe2a0 B 20-17 - !int. charg buf ovflw: 01ff00b0fffffffffff
5f33e286 B 20-17 - !int. charg buf ovflw: 01ff00dcfffffffffff
5f374a5c B 20-17 - !int. charg buf ovflw: 01ff0008fffffffffff
5f3c2a3f B 20-17 - !int. charg buf ovflw: 01ff0034fffffffffff
5f47b168 B 20-17 - !int. charg buf ovflw: 01ff0060fffffffffff
5f50e1ab B 03-09 - SQL:Cont.UPD successful
5f67325b B 03-09 - SQL:lic_id=0x0054, amount=200
5f673266 B 03-09 - SQL:lic_id=0x0055, amount=100
5f67326f B 03-09 - SQL:lic_id=0x0056, amount=3
5f67327a B 03-09 - SQL:lic_id=0x0057, amount=64
5f673286 B 03-09 - SQL:lic_id=0x0058, amount=1
5f673292 B 03-09 - SQL:lic_id=0x0059, amount=1
5f67329f B 03-09 - SQL:lic_id=0x005b, amount=1
5f6732aa B 03-09 - SQL:lic_id=0x005c, amount=1
5f6732b4 B 03-09 - SQL:lic_id=0x005d, amount=1
5f6732bd B 03-09 - SQL:lic_id=0x005e, amount=1
5f6732c6 B 03-09 - SQL:lic_id=0x005f, amount=1
5f6732cf B 03-09 - SQL:lic_id=0x0060, amount=1
5f6732d8 B 03-09 - SQL:lic_id=0x0061, amount=0
5f6732e1 B 03-09 - SQL:lic_id=0x0062, amount=0
5f6732ea B 03-09 - SQL:lic_id=0x0063, amount=0
5f6732ff B 03-09 - SQL:Cont.UPD successful
5f80ba5f B 03-05 - SQL:CONNECTION_LOST
5f80ba5f B 03-05 - SQL:STATE=2,EVENT=2
5f80bb8b B 03-05 - SQL:Transaction rollback failed
5f80bcb8 B 03-00 - SQLisconnected from hipath db
5f80bcb8 B 03-05 - SQL:Update cs_status table failed
5f80d431 B 03-01 - SQL:Connection to 10.216.80.84 est.
5f80d433 B 03-01 - SQL:Client encoding is set to UTF8
5f80d44a B 03-03 - SQL:Cont.UPD, EVT=OPENCDB_RETRY
5f80d452 B 03-09 - SQL:Cont.UPD successful
5f80f231 B 03-03 - SQL:Compl.UPD! EVT=XFER_COMPLETE
5f80f23c B 03-09 - SQL:lic_id=0x0054, amount=200
5f80f245 B 03-09 - SQL:lic_id=0x0055, amount=100
5f80f24e B 03-09 - SQL:lic_id=0x0056, amount=3
5f80f257 B 03-09 - SQL:lic_id=0x0057, amount=64
5f80f260 B 03-09 - SQL:lic_id=0x0058, amount=1
5f80f269 B 03-09 - SQL:lic_id=0x0059, amount=1
5f80f272 B 03-09 - SQL:lic_id=0x005b, amount=1
5f80f27b B 03-09 - SQL:lic_id=0x005c, amount=1
5f80f284 B 03-09 - SQL:lic_id=0x005d, amount=1
5f80f28d B 03-09 - SQL:lic_id=0x005e, amount=1
5f80f296 B 03-09 - SQL:lic_id=0x005f, amount=1
5f80f29f B 03-09 - SQL:lic_id=0x0060, amount=1
5f80f2a8 B 03-09 - SQL:lic_id=0x0061, amount=0
5f80f2b1 B 03-09 - SQL:lic_id=0x0062, amount=0
5f80f2ba B 03-09 - SQL:lic_id=0x0063, amount=0
5f823926 B 03-09 - SQL:Cont.UPD successful
5f955cb6 B 28-06 - --- 5f955cb6 -> 08:24:41 --- 24.08.23 ---