I have 5 users who connect to our n

[kellyting]

I have 5 users who connect to our notes server via a VPN connection. 3 of my users can connect to our server, can receive their mail but cannot send mail. All other 2 users have exaclty the same setup (ie. operating system (win98se), model). The error message that appears is as follows:

"Network operation did not complete in a reasonable amount of time; please retry : mail.box"

I have increased the time-out duration to 120 seconds, still did not work and I have done the re-format HD and perform a complete re-install.

Does anybody have any suggestions .

Thanks

 

[Packet7]

Are your VPN users setup with local replicas? Are their location documents pointing locally. If not, you might want to switch that so that mail is queued on the PC and is sent via the local mail.box during replication.

That is how we have it setup and it works well. Hope this is helpful.

Rgds,

John Judge

 

[kellyting]

yes, I am using local replication via VPN ..i am still get the error message "Network operation did not complete in a reasonable amount of time; please retry : mail.box". I did try to change the MTU in the registry, was on 1500, changed to 576. but it is not working.

 

[Packet7]

I would check out the following link to see if this is a known issue. I have never come across that issue myself. Good luck.

http://www-1.ibm.com/support/search...a+reasonable+amount+of+time&tc=SSKTWP+&rs=475

Rgds,

John Judge