There is no way to override. You log into the Norstar and go to the Passwords>COS pswds programming section. There are 100 available passwords, which start numbering at 00. Look at each one until you find the one you recognize (the digits are displayed). If there are more than one COS password used then it would be a good idea to find yours as other passwords may have different filters applied.
You will need installer or scplus admin permission.
Of course at this point a new COS password could be created.
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