I don't want the caller to hear ring when call is transfered.

[DallasTXtech]

When a call is transferred; is there a way to disable the ring for the caller and instead have silence, music, or something else.

 

[intrigrant]

Yes, in Manager select the source for MOH as external and don't connect a MOH source to the IP Office for silense or connect a music source for MOH

 

[Okkie26]

I think that will only work on a 'supervised' transfer.

On a 'blind' transfer, I think it's not possible...

 

[holdmusic34]

Yes. Change the extension to a group. Give the extension another number. Turn announcements on after 1 second. Record 1 sec of silence. Select play MOH in the announcements tab.
It's clunky and painful, but so is tetanus. I wouldn't bother.

Let me play my playmo please.

 

[jamie77]

Announcement for user

Jamie Green

[bold]A[/bold]vaya [bold]R[/bold]egistered [bold]S[/bold]pecialist [bold]E[/bold]ngineer

 

[intrigrant]

Stupid request.

 

[jamie77]

Use DECT phones. Instead of transferring the calls, simply walk to the person and hand them the phone. No noise will be heard then.

I hope you only have a small office!

Jamie Green

[bold]A[/bold]vaya [bold]R[/bold]egistered [bold]S[/bold]pecialist [bold]E[/bold]ngineer

 

[DallasTXtech]

Hostile bunch,What is with the negative remarks? Cyber bullies

 

[intrigrant]

The negative remarks is because this is hardcoded in IP Office and cannot be changed unless you go modding around with the config and create a unmaintanable mess.
Just accept that this is how phone systems work.

 

[Ekster]

Use supervised transfer instead of un-supervised

+++ Divide By Cucumber Error. Please Reinstall Universe And Reboot +++