I can't shut down my Win2000 pro 2

[billsong]

I can't shut down My win2k pro properly. when I shut down, at last the display became blue screen, and then it displayed as following:
Driver-power-state-failure
beginning dump of physical memory
physical memory comp
--contact your system administrator or---

How should I do to solve the problem?

Thank you all for your help in advance.



Bill

 

[Eguy]

Bill;

We need more information.

Is this a new install?
Has this system worked properly in the past?
What service pack level?
Any new hardware installed?
Any new software?
Is there a STOP code displayed? For example STOP 0x00000050 ?

Ed Please let me know if the suggestion(s) I provide are helpful to you.
Sometimes you're the windshield... Sometimes you're the bug.

 

[Strator]

I only know this:

http://support.microsoft.com/?kbid=246243

Strator