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I can't remove *32 SPN,can't print it and can't add *320 SPN..!!! 1

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Optman

Optman

Technical User
Apr 14, 2011
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Hi all

we have problem with adding new SPN (*320)..so when I try to add it, I got Error (ESN073 that means SPN confilct or already exist)..when I try to print this SPN I can't found it on printout file within LD 90.

I can't out it also...please how to resolve this issue

Thanks

Regards


Mostafa OUDDERHEM
 
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Don't add SPN's starting with a "*". SPN's should only contain digits.


Marc D.

If Bill Gates had a nickel for every time Windows crashed... Oh wait, he does...
 
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but if we want to dial number like (*32xxxxxxx) how to proceed..

so the system use NARS/BARS for outbound calls

any idea..?

Thanks
 
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You don't dial feature codes over an EuroISDN link. If you want to use specific features like CPP the Nortel uses the EuroISDN feature set. If your CO doesn't support the EuroISDN feature set you need to get a new CO.

You are able to add SPN's starting with a * BUT you can't print them. Don't know way you can add, but not print. Maybe it's a bug in the system (Tried it on different versions). But then again it's not really a bug since you shouldn't add SPN's starting with a *.

You are able to remove them, but again, since you can't print them you don't now which are added and which not.


Marc D.

If Bill Gates had a nickel for every time Windows crashed... Oh wait, he does...
 
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Mouderhem I'd have to agree with Marc D. / on234; with his comment:

"You don't dial feature codes over an EuroISDN link. If you want to use specific features like CPP the Nortel uses the EuroISDN feature set. If your CO doesn't support the EuroISDN feature set you need to get a new CO."

The fact that your CO doesn't support the EuroISDN feature set is a bit odd. I didn't have any problems adding and removing *32+xxxx SPN in our lab; we're on the latest release. I wouldn't be surprised if it has some bug in it that makes it odd to print / out / change ...

Can you provide printouts of what happens when you try to remove it; also if you print ALL your SPN, can you provide a printout of that so we can see if it's listed?

Matthew - Technical Support Engineer Sr.
 
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Hi all

many thanks for your replies you wil find the printout below:
1) Print

>ld 90
ESN000

MEM AVAIL: (U/P): 98554760 USED U P: 4874683 205498 TOT: 103634941
DISK SPACE NEEDED: 322 KBYTES
REQ prt
CUST 0
FEAT net
TRAN ac2
TYPE spn

SPN
DTA300 61


SPN 00
FLEN 0
INPL YES
CLTP NONE
RLI 0
SDRR NONE
ITEI NONE

SPN 05
FLEN 16
ITOH NO
CLTP NONE
RLI 0
SDRR NONE
ITEI NONE

SPN 06
FLEN 16
ITOH NO
CLTP NONE
RLI 0
SDRR NONE
ITEI NONE

SPN 08
FLEN 16
ITOH NO
CLTP NONE
RLI 0
SDRR NONE
ITEI NONE

SPN 09
FLEN 16
ITOH NO
CLTP NONE
RLI 0
SDRR NONE
ITEI NONE

SPN 100
FLEN 16
ITOH NO
CLTP NONE
RLI 100
SDRR NONE
ITEI NONE

SPN 105
FLEN 16
ITOH NO
CLTP NONE
RLI 100
SDRR NONE
ITEI NONE

SPN 106
FLEN 16
ITOH NO
CLTP NONE
RLI 100
SDRR NONE
ITEI NONE

SPN 108
FLEN 16
ITOH NO
CLTP NONE
RLI 100
SDRR NONE
ITEI NONE

SPN 109
FLEN 16
ITOH NO
CLTP NONE
RLI 100
SDRR NONE
ITEI NONE

SPN 1160
FLEN 16
ITOH NO
CLTP NONE
RLI 100
SDRR NONE
ITEI NONE

SPN 160
FLEN 3
ITOH NO
CLTP NONE
RLI 0
SDRR NONE
ITEI NONE

SPN 200
FLEN 16
ITOH NO
CLTP NONE
RLI 200
SDRR NONE
ITEI NONE

SPN 205
FLEN 16
ITOH NO
CLTP NONE
RLI 200
SDRR NONE
ITEI NONE

SPN 206
FLEN 16
ITOH NO
CLTP NONE
RLI 200
SDRR NONE
ITEI NONE

SPN 208
FLEN 16
ITOH NO
CLTP NONE
RLI 200
SDRR NONE
ITEI NONE

SPN 209
FLEN 16
ITOH NO
CLTP NONE
RLI 200
SDRR NONE
ITEI NONE

SPN 2160
FLEN 4
ITOH NO
CLTP NONE
RLI 200
SDRR NONE
ITEI NONE


MEM AVAIL: (U/P): 98554760 USED U P: 4874683 205498 TOT: 103634941
DISK SPACE NEEDED: 322 KBYTES
REQ

2) OUT

REQ out
CUST 0
FEAT net
TRAN ac2
TYPE spn

SPN *32

SPN


MEM AVAIL: (U/P): 98554760 USED U P: 4874683 205498 TOT: 103634941
DISK SPACE NEEDED: 322 KBYTES
REQ

3)ADD

>
DTA300 61
ld 90
ESN000

MEM AVAIL: (U/P): 98554760 USED U P: 4874683 205498 TOT: 103634941
DISK SPACE NEEDED: 322 KBYTES
REQ new
CUST 0
FEAT net
TRAN ac2
TYPE spn

SPN *320

ESN073

SPN *32

ESN072

SPN


MEM AVAIL: (U/P): 98554760 USED U P: 4874683 205498 TOT: 103634941
DISK SPACE NEEDED: 322 KBYTES
REQ

any idea......??

Thanks for all
 
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Hi Mouderhem,

These are two slightly different errors:

ESN0073
Conflict with another (NPA, NXX, etc.).
Enter new SPN number.
Severity: Info


ESN0072
NPA, NXX, etc., specified, already exists.

Severity: Info


I see it looks like you were able to successfully remove *32, as if it was programmed? But I didn't see it. The problem is that "*" is usually reserved for the "oops" key - oops, I didn't want to type that ... in some versions I wouldn't be surprised if the software handles it differently.

On our 7.5 system, I was successfully able to add, print, and remove *67 (the NA code for CPP, on analog trunks):

MEM AVAIL: (U/P): 98697971 USED U P: 4842779 111599 TOT: 103652349
DISK SPACE NEEDED: 65 KBYTES
REQ new
CUST 0
FEAT net
TRAN ac1
TYPE spn

SPN *67
FLEN
CLTP
RLI 15
SDRR
ITEI

SPN


MEM AVAIL: (U/P): 98697913 USED U P: 4842779 111657 TOT: 103652349
DISK SPACE NEEDED: 65 KBYTES
REQ prt
CUST 0
FEAT net
TRAN ac1`
ESN001
TRAN

ESN060
TRAN ac1
TYPE spn

SPN *67


MEM AVAIL: (U/P): 98697913 USED U P: 4842779 111657 TOT: 103652349
DISK SPACE NEEDED: 65 KBYTES
REQ out
CUST 0
FEAT net
TRAN ac1
TYPE spn

SPN *67

SPN


MEM AVAIL: (U/P): 98697913 USED U P: 4842779 111657 TOT: 103652349
DISK SPACE NEEDED: 65 KBYTES
REQ


Are you positive it doesn't exist as an NPA, NXX, LOC, etc? What release of software are you on?

Matthew - Technical Support Engineer Sr.
 
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Mr Nortel4Matt

Im sure that this prefix doesn't exist on either NXX,NPA..etc I was check all these.

we are on software CS1000 Rls7.0

Thanks
 
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Just an idea but why not try this from another angle, create a new SPN of 122 for example using RLI 122,then in LD 86 create RLI 122, using your outgoing route and a DMI of 122, create DMI 122, DEL 3 INS *320 , maybe not ideal solution but end result is you prefix dialed numbers with *320 , You could then tell endusers the code to restrict CLID is 122, and everyone is happy.
 
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I'd say MossEng has a valid workaround ... although I am curious why you cannot add *32 or *320 as an SPN. I'd suspect a software bug; are you fully patched? There's a ton of numbering patches in R7.0 so far.

Nice thinking MossEng :)

Matthew - Technical Support Engineer Sr.
 
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yes the system is fully patched with latest deplist for Rls7.0 software....I will try the solution that MossEng was posted.

 
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Hi all

I have configure the SPN entry as MossEng posted, but I get only (32 + number) I can't see the star (*)..I have try also with ACOD of RDB then I got the same result...(32 + number)i can't see the star..may be the system can't send * out on ISDN ...!!!

any idea

Thanks
 
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I don't think * will work. * is the default delay/pause character. If you dial 123*4567890 the system will insert a pause after 123. But then again... That's for analogue trunks. You can't pause a dial using EuroISDN.


Marc D.

If Bill Gates had a nickel for every time Windows crashed... Oh wait, he does...
 
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Yes it is builded correclty on DMI, ...I got the same result when using ACOD + number...!!

Thanks
 
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Regarding the DMI, the NTP's state that you can enter the digits that need to be inserted. I'm not sure if * and # are considered to be digits (Because I need to translate I could be wrong).

And I'm still convinced that you can't send * and # when using EuroISDN. I'm really sure that you can't send # since it's the end-of-dial character. If you press # the system tells the CO that you have finished dialing and finishes the setup message..


Marc D.

If Bill Gates had a nickel for every time Windows crashed... Oh wait, he does...
 
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So when you do this; you get fast-busy when you dial the SPN you chose? What about the call type; did you modify the CTYP on the DMI to be what your provider is expecting? Here's what I built; I can't test actually dialing it, but ... seriously the issue seems to be that your provide doesn't understand the EuroISDN feature set. Sure, using a PRI analyzer, they can insert digits, but that's not the way ISDN software is supposed to work. There's a reason that all these feature sets were built.


>ld 86
ESN000

MEM AVAIL: (U/P): 98697913 USED U P: 4842779 111657 TOT: 103652349
DISK SPACE NEEDED: 65 KBYTES
REQ new
CUST 0
FEAT dgt
DMI 10
DEL
ISPN
INST *32
CTYP nchg


MEM AVAIL: (U/P): 98697901 USED U P: 4842779 111669 TOT: 103652349
DISK SPACE NEEDED: 65 KBYTES
REQ new
CUST 0
FEAT rlb
RLI 10
ELC
ENTR 0
LTER no
ROUT 15
TOD
CNV
EXP
FRL
DMI 10
CTBL
FCI
FSNI
DORG
SBOC
IDBB
IOHQ
OHQ
CBQ
ENTR
ISET
NALT
MFRL
OVLL


MEM AVAIL: (U/P): 98697652 USED U P: 4843003 111694 TOT: 103652349
DISK SPACE NEEDED: 65 KBYTES
REQ end


>ld 90
ESN000

MEM AVAIL: (U/P): 98697652 USED U P: 4843003 111694 TOT: 103652349
DISK SPACE NEEDED: 65 KBYTES
REQ new
CUST 0
FEAT net
TRAN ac1
TYPE spn

SPN 987
FLEN
CLTP
RLI 10
SDRR
ITEI

SPN


MEM AVAIL: (U/P): 98697623 USED U P: 4843003 111723 TOT: 103652349
DISK SPACE NEEDED: 65 KBYTES
REQ


Matthew - Technical Support Engineer Sr.
 
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Matthew,

Although your CO doesn't except the call you should be able to see the setup message when you do a DCH trace. In the trace you should be able to see the dialed number.


Marc D.

If Bill Gates had a nickel for every time Windows crashed... Oh wait, he does...
 
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Hey Marc, I'm just on a lab switch without any real trunking; mostly for software issues. No way for me to even see if it's outpulsing. The point is if his carrier doesn't understand the E-ISDN feature set, then that's the problem. We're all just chasing our tails trying to work around his CO. I honestly don't have any more advice to offer hehe.

Matthew - Technical Support Engineer Sr.
 
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yes when I dial *32 i get fast busy tone (Release and try again)..

Mr Nortel4Matt

what is 987 ..when dialing 987 SPN the system will insert *32 then (987*32) what this means ??

Thanks
 
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