I cannot turn on my windows XP... ;O( can you please help me? 1

[RovirozM]

Hi Guys,

I don't know what happen with my Laptop I just tried to turn it on and I cannot start Windows... It stay always on the windows screen without any move (As frozen)...

I tried with the Safe Mode, Last Know Configuration, etc... and the same result..

I tried with the Windows XP Setup but only start to load the XP File but never ask me for nothing just this error at the end:

setupdd.sys
Address F740EFEA base at F73ED000, DateStamp 48025277

I Have a Laptop with Windows XP only I also tried moving my two memories and put it one then another one in different slots but nothing... ;O(

What Can I Do?

Thanks for any help!

MR

 

[BadBigBen]

First you will need to run a memory test, such as MemTest86+ ...

as it does look like a memory issue, from the error message you are getting as well as it just freezing up in the BootScreen...

http://www.memtest.org/#downiso

Ben
"If it works don't fix it! If it doesn't use a sledgehammer..."
How to ask a question, when posting them to a professional forum.
Only ask questions with yes/no answers if you want "yes" or "no"

 

[goombawaho]

I've been meaning to ask this so I'm going to add this on here. Plus it tells the OP where to get a bootable CD with the Memtest on it.

Which of the following is the newer memory test? They're both on the Ultimate Boot CD and I wasn't sure which was the newest or better one.

Memtest86 3.5
Memtest86+ 4.10

 

[rclarke250]

From another forum "the + version is superior and has bug fixes and some minor enhancements in it that the other doesn't,and it also properly recognizes A64 chips better." I knew memtest86+ was newer, but not the differences, so good question.

 

[goombawaho]

Good - that what I assumed and have been using but I had no evidence.

 

[RovirozM]

Guys,

How can I get this MemTest86+ and run it into my compu? The only way I can enter is with c:\Windows Console Mode with a Windows XP CD.....

Thanks for any information provided

MR

 

[rclarke250]

use another computer and download the .ISO from the link provided and use a program like imgburn -

http://www.imgburn.com/

and make a bootable cd. use this cd to boot your computer, and run the tests several times, I usually let it run over night.

 

[cdogg]

I also tried moving my two memories and put it one then another one in different slots but nothing

It appears you tried swapping the positions of the memory sticks. Aside from running memtest, you could try running each stick by itself. Chances are that only one is faulty, and this would be a quick way to determine which one.



Carl

"Nearly all men can stand adversity, but if you want to test
a man's character, give him power." - Abraham Lincoln
[tab][navy]For this site's posting policies, click [/navy]here.

 

[kjv1611]

Oh yeah! cdogg's suggestion will save you TONS of time if it works correctly, which it ususally does if it's RAM. LOTS LOTS faster than running the memory scans.