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I/C Call issue on a BCM 400 Rls 4

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glimma

Technical User
Jul 10, 2007
148
GB
I have an issue with incoming calls on 1 DDI number on a BCM 400 Rls 4.0

Basically the DDI number has been assigned to a Target Line. The target line doesn't have a Control set or Prime Set defined. The Target line points to a Rotary Hunt group with exts 7090, 7091, 7092 and 7093 as members.

When a call comes in, it bounces round the hunt group for 10 rings, but for some reason the call then hits the Prime Set.

As a test I programmed up ext 7090 as the prime set, rang the number, the call bounced around the hunt group and then rang ext 7090 and then hit that users v/m. I then removed ext 7090 as the Prime set and tested again, this time the call bounced round the hunt group for about 42 rings and then the call was dropped.

The system has only been patched with the BCM.R400.091-CORE patch.

Has anybody ever seen this before??
 
does the PRI/ T1 itself have prime set defined on the trunks?
what is the DRT setting? is there a overflow for huntgroup?
 
I haven't checked to see if the PRI has the Prime Set defined on the Trunks. If it did, would it cause any problems if I remove the prime set from all the trunks??

Basically any call into this DDI number must stay in the hunt group, it cant transfer off to the receptionist ever!

Thanks
 
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