Hunting Incoming Lines

[shoester7]

Is there anyway to have a Partner ACS 7.0 hunt incoming lines instead of the CO hunting the lines? In detail, 3 incoming lines, line 1 is the main and published number, lines 2 & 3 are overflow and outgoing. If line 1 is busy can another call come in on lines 2 and/or 3 by dialing the main number?

 

[TouchToneTommy]

No, hunting on incoming calls is done at the telephone company's central office. Sometimes, a customer may have a mix of centrex lines, POTS lines, lines from different vendors, etc. In these situations, you ask for "Call Forward on Busy" from one line to the next. The only thing the ACS can control is the order of the lines that you select for outbound calling when you lift the handset on your phone.