cucm6.1
large customer only wants one helpdesk number after business hours.
so: we have a fixed team of 6 persons, which should be called top-down. only one has to answer.
what i'm trying to do, without going to the cells vm box is:
huntpilot number for the customer -> huntlist > huntgroup
within this group 6 non-used internal extentions.
each ext have there own callfwdall to one cellphone.
in the hl/hg (not sure while writing this) i put a hunttimer of 12sec. for each ext.
but no luck, any tips?
large customer only wants one helpdesk number after business hours.
so: we have a fixed team of 6 persons, which should be called top-down. only one has to answer.
what i'm trying to do, without going to the cells vm box is:
huntpilot number for the customer -> huntlist > huntgroup
within this group 6 non-used internal extentions.
each ext have there own callfwdall to one cellphone.
in the hl/hg (not sure while writing this) i put a hunttimer of 12sec. for each ext.
but no luck, any tips?