Hunt Query

[pointedout]

I was asked by a client about this. Since I am relatively new in Nortel, I was unable to answer precisely. Is it possible to create a Hunt group with Cyclic call (like calls in sequence 1-2-3-4-1-2-3-4.... on 4 DNs)?

How to achieve it in simplest way, not involving any ACD thing?

 

[bigindian65]

You could use a hunt group with a pilot DN or just add MCR multi call ring to each set, if answered, still available on other 3 and so forth

Mato' Was'aka

 

[pointedout]

I guess at the moment I have configured Pilot DN setting. I have DNs 17, 137 and 147. Setting is:

17: Hunt 137
137: Hunt 147
147: Hunt 17

This works fine if 1st is busy, second rings, second busy third rings so on.

What I want is that when user dials 17, first set (17) should be rung. Second call should go to 137 even if 17 is not busy (user will dial same 17 though). Third call should go to 147 and so on.

Is it possible? I feel it is ACD property but just for clarification...