Tek-Tips is the largest IT community on the Internet today!

Members share and learn making Tek-Tips Forums the best source of peer-reviewed technical information on the Internet!

  • Congratulations Westi on being selected by the Tek-Tips community for having the most helpful posts in the forums last week. Way to Go!

Hunt Problem

Status
Not open for further replies.

phxx

Vendor
Sep 22, 2006
65
US
Partner R6. This doctors office needs stations 10,11,12 & 13 to be able to ring at the same time when any calls are directed to them from either indise the office or from calls transferred by the R1 Partner Mail.

I can get all stations to ring at once by setting them up in a hunt group 4 and having the Partner Mail dial ext.74 and by making the operator ext also 74. However when the station are all ringing and a second call come in it is foreced into the system mail box.

I was hoping to use the Hunt feature #505 to set up a hunt as described in the manual. This tells me that if I set up these exts in their own hunt when a calls is placed to any ext it will ring 3 times then Hunt to the next.

I can't seem to get Partner to do this. Any suggestions. The doctors office manager is his wife and he is pretty demanding that things are done yesterday.
 
P.S. the system is set up in Hybrid with A.A. answering first all the time.
 
I have never needed to set one up before. When you mean a "calling hunt group" do you mean that other station users and AA users will call these station sets?
 
Status
Not open for further replies.

Part and Inventory Search

Sponsor

Back
Top