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Hunt list to VM 1

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Iwontremember

IS-IT--Management
Jun 7, 2006
418
US
I have a hunt group setup with five users. They would like that after a call goes through the hunt list the call go to one of the hunt members’ voice mail box.
In callmanager under Hunt Pilot Configuration/Hunt Forward Settings I have set the Forward Hunt No Answer/Forward Hunt Busy destination to the user’s phone number that they would like the message to go to.
After a call goes through the hunt list it will ring the user’s phone but never go into their personal voice mail, instead it goes to the generic Unity message.
 
Build a VM profile with a VM mask of the Users extension. Then when the called number that originally was the Hunt Group pilot number, will be change to the Users extension number.
 
ok, I answered my own question.

in cm Hunt Pilot Configuration/Hunt Forward Settings I insert the persons actual number I need it to go vm for. Then in unity under that persons profile/alternate extension I insert the hunt pilot number.
 
Or, you can build a transfer to voicemail CTI Route point that will transfer anyone's DN to voicemail directly. Comes in really handy.

you would simply transfer the hunt to *1234 (1234 = the DN of the voicemail you want to go to).

 
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