Have a customer that wants the main number (DID) to ring Frnt desk 3x then forward to everyone else in the office so they can pick up. I thought of having it ring a specific key on their phones so they knwo it is coming from main number. If for some reason they all do not answer, can it revert to auto attendant day greeting? Not sure how to do thise...any other suggestions? thanks so much
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Hunt Groups
- Thread starter loaiza
- Start date
danthephoneman
Vendor
You can foward the main console after 3 rings to the hunt group dn number. Assign the extensions you want to ring to that hunt group (set them to appear and ring)the hunt group key will appear on the phones that are assigned. Set the hunt group to Broadcast. In auto attendant under lines admin,set the number of rings you want the target line for the main number to be answered.You may have to adjust your Que time in hunt group programming as well as setting the overflow for the Vmail pilot number.
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