I have an IPO 8.1(63) with basic edition. It is in a house and the owner wants the auto attendant to take all the calls and then ones that know what number to hit that to get to the calling group. That works and all the phones ring but i can not find a way to make it go to voicemail after that. Is there a setting somewhere that I am missing. I am trying to clean this up for someone and I was wondering if i need esencial code for this to work?
Thanks for the help!
Thanks for the help!