Hunt Group Voice Mail

[UnpluggedFE]

I am trying to create a hunt group for our department that ends with it going to one specific voicemail box. I have the hunt group created and the recall extension is where I want the voice mails to go. It rings to the hunt group and then to the extension but when it gets to the voicemail it doesn't go to a mailbox just the message center. Is there a way that I can forward from the hunt group directly to a mailbox or how can I get the extension to work correctly? If you call the recall extension normally the voicemail works.

 

[wireman50]

What system/software/vm mailbox type (embedded or nupoint)?

 

[sarond]

I am going to assume this is a MiVO250 (Mitel 5000) from the terminology you are using.

Create a CRA that transfers to a mailbox and remove the day/night greetings.
Use the CRA as the recall position of the hunt group.