hunt group to VMPro

[jml2665]

IPO v2 VMPro v2,
we separated out two copper lines for a dedicated application. The two ports point to incoming call ID 2, which is now set to go to a hunt group x8000. HuntGroup has two physical users. I call 8000 and it rings both phones but goes back to voicemail and answers with the AutoAttn. I can not seem to get it to play VMbox 8000's greeting. Calls to the copper lines act the same way.
Any Ideas?

I tried to read through the posts cause I know this is not the first time this has come up, but,,,,

Thanks All

 

[olbs]

So you've got an entry in the Groups section of VMPro with the exact same name? (Case sensitive remember : )

And is the AA a custom VM short code?

 

[blantonlewis]

I kept banging my head against this (and having problems with messages disappearing) so I finally restarted the Voicemail Pro service (& VMProDB service for good measure) and it started acting right.