Hunt Group time to answer options?

[mlc9]

We are running IP Office 3.2(17), IP Office Manager 5.2(17).

We currently have a Hunt Group with members set up to answer in a Most Idle time. The next call rings in to the member that has been idle the longest. In busier times, an agent might get off a call, and have the next one ring to him in just a couple of seconds. Is there a setting / option that would allow an agent an automatic 10 second wrap up time before another call could ring to them?

Thanks

 

[1043]

Its called "wrap up time".
User /telephony tab

 

[CarGoSki]

aprapos

 

[mlc9]

Yes, that would make sense. Many thanks and stars to you.