Hunt Group Queue indicator?

[EAdams2009]

Is there a simple way to have a button on a 9608g that lights up when there are calls in a Hunt Group Queue waiting to be answered? Using the stock IP Office v9.1 system?

 

[janni78]

The Group button

"Trying is the first step to failure..." - Homer

 

[EAdams2009]

I tried the group button but it isn't lighting up. Group, Action data = group #

 

[critchey]

As always more information please.

What service pack of R9.1? The early releases of R9.1 were trash.
Is the user with the group button in the group?
Is this a SCN or stand alone system?

The more information you can provide the more likely you are to get help.

The truth is just an excuse for lack of imagination.

 

[EAdams2009]

That's it...I bet... I was testing it on my phone and Im not a member. That's probably the issue. Thanks Ill try it again...

 

[EAdams2009]

Does the extension need to be in the Hunt Group AND be enabled? That system was just upgraded to 11.0.0.0 build 849. Its networked with 2 v9.1.4 systems,

 

[Nutritional_Info]

Upgrade the other systems in the environment. Mismatched system releases in an SCN will cause more headaches than the problems they solve for, ESPECIALLY across major release mismatches.

 

[critchey]

R11 system networked to R9.1 systems is not supported. R11.0.0.0 is a poor release. You have a few issues going on here.

The truth is just an excuse for lack of imagination.