Hunt Group Overflow

[ChuckIPO]

I have a hunt group (main) setup to overflow to another hunt group(overflow1) after 2 rings. I then have another over flow (overflow2) setup under (overflow1) to timeout after 1 ring. So the flow should be: ring main for 2 rings then ring overflow1 for 1 ring and then ring overflow2.

The call rings main, then rings overflow1, but never rings overflow2. Overflow1 just keeps ringing. Does anyone know if there is an issue hitting an overflow of a group that is the overflow group?

Thanks
Chuck

 

[gmgbg]

Doesn't work that way, call will only follow overflow list of first group. Put overflow 2 after overflow 1 in first group list. If you want different timers you can put same group twice in overflow list.

 

[tlpeter]

i think 1 ring is very short
1 ring will give trouble
make it 3 rings at least



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