Hunt group number of rings

[30362]

I have a hunt group setup with 5 stations, the hunt group type was linear which resulted in a LOT of rings before VM answered, I changed the hunt group type to group but now they complain the number of rings is too short - how do I increase the number of rings from 3 to 5 for just the hunt group?

Thanks.

 

[VanZenden]

In hunt group you can change number or rings in NO ANSWER TIME (default is blank = 15 seconds). 1 ring is about 3 sec.

 

[Telecomboy]

Open up the Hunt Group in Manager and there is an option labeled "default allocated answer interval". If it is blank, it is using the defualt for the system which is usaully 3-4 rings. To change the number of rings you need to enter the number of seconds before the call goes to voicemail. 20 seconds is about 4 rings, but you can play with it until the number is set to where you are comfortable.