CommoGuy101
Technical User
Hi all,
I have a prologix that has an 800 number pointed to 1 of our hunt groups.(HG 1)
There are 2 members in HG1 set up as ucd-mia with hunt group-ns buttons on their phones.
In hunt group 1 I have placed extension XXX in the night service destination field.
I set up this XXX station as an X ported station with a coverage path to the Audix.
The problem I am having is, whenever either extension selects the hunt group-ns button the call just rings no answer.
If I call the X ported extension internally it will go directly to the mailbox as desired.
Any clue what I am doing wrong?
Thank you all,
CommoGuy101
I have a prologix that has an 800 number pointed to 1 of our hunt groups.(HG 1)
There are 2 members in HG1 set up as ucd-mia with hunt group-ns buttons on their phones.
In hunt group 1 I have placed extension XXX in the night service destination field.
I set up this XXX station as an X ported station with a coverage path to the Audix.
The problem I am having is, whenever either extension selects the hunt group-ns button the call just rings no answer.
If I call the X ported extension internally it will go directly to the mailbox as desired.
Any clue what I am doing wrong?
Thank you all,
CommoGuy101