Hunt Group DND display a light

[cadieuxr]

I have 4 lines configured in a Hunt Group. I put the Hunt Group in DND at night by using a Feature Code with the Hunt Group to automatically reroute to the speedcall of an external 24hr response service which is configured in the First and Second Reroute. Is there a way to see if the DND is active on the Hunt Group by a button lit up on a phone?

Other suggestions will be welcomed.

thank you.​

 

[kwbMitel]

No

**********************************************
What's most important is that you realise ... There is no spoon.

 

[sarond]

An alternative solutions might be to change the number of the hunt group and use a single line/multicall on a key that is Call Reroute Always to the Hunt Group.
Then instead of using DND, use 3rd party call forwarding to forward the Multicall (Maybe even create a speed call to ease operation). You will then get an indication on the button when the call is forwarded.

e.g. if your HG is currently 2222.
Create HG 2*222 with the same members and options as 2222.
Delete HG 2222 and create as multicall on key that you want to light when forwarding is active.
Call Reroute Always 2222 to 2*222
Use Third Party Call Forwarding to turn on and off 24hr response service. (Or press the Multicall and use standard call forwarding FAC)
When the Multicall is forwarded the key should light up.

Call Forwarding Always overrides Call Rerouting Always.
This assumes system is 3300 and all COS are set accordingly.