hunt group calls with fwd

[Telecomboy]

Merlin Magix R3.0 with Group Ring set-up for hunt-group

If a user forwards their extension to their cellphone, they no longer receive incoming hunt group calls to their extension. Car dealership wants salepeople's extension to delay forward to their cellphones, but also wants them to receive hunt group calls at their extension. Is this possible?

I know they could do Cover buttons, but they have more than 8 people that are in the group.

 

[merlinman]

Calls to a Group Calling Members calls ARE NOT ELIGIBLE for Forwarding.

There may be some way to make this happen.

Perhaps a second Auto Attendent could be set up for the SALES GROUP that answers and says:

"For Salesman A dial 1, for Salesman B dial ......"

But as I stated before, Group Calling Members calls ARE NOT ELIGIBLE for Forwarding.

 

[Telecomboy]

I don't want the hunt group calls to forward, the customer just wants the extension to still ring for hunt group calls while calls to the extension # itself would fwd to cellphone.

They only had 9 members of the group, so I dropped (1) of them, created a phantom user instead of a hunt group, then put cover buttons on the (8) telephones. That way, calls to their extension will fwd and calls to group (phantom extension) will still ring on the telephone.

Thanks for the response though!

 

[merlinman]

That's one way.